We found our first bug!
If you upgrade to premium, there should be an Edit and + button at the top of the signature list to allow you to edit/delete a signature or add a new one. These buttons are missing after the upgrade.
To restore the buttons, close the app and restart it and the buttons should reappear.
Recently it came to notice via one of our users that if you use an app like iBooks to send an attachment and then paste the signature, the recipient was not able to see the attachment when the email arrives in their email client. And if you can see the attachment, tapping on the attachment doesn't allow you to save it to iBooks but save as image.
We have confirmed that this is generic issue with IOS 5.1.1 and not specific to Signature. Attachments showed as images. Here's what we have managed to figure out.
UPDATE: 5 April 2012 - there is a update in the Appstore with the bug fix and is available for download
We have verified that there is a bug in the latest release of Signature Pro that prevents a user from launching Apple Mail within the app.
A fix has been submitted to Apple for approval.
Apologies to all our users for the inconvenience.
UPDATE: 18 January 2012 - Issue has been resolved. There are no longer any problems uploading images.
17 January 2012,
The server we were using to allow users to upload photos has suffered a severe hardware issue. The ISP has spent the whole day installing new hardware and restoring the software from backups.
Note: this situation does not affect any images that were previously uploaded. They are not served from this server. This only affect users who are trying to upload new images.
We believe the restore process will probably be finished early morning 18 January 2012.
The custom image is not created properly for Signature Pro ver 3.1 on iPhones with OS 4.0 or higher. We have resolved this and submitted an update to Apple. It should be available for download in about a week.
There is an issue with the latest update to Signature Lite version 3.1 as of 27 August 2010. The copy to clipboard feature does not work some iPhones in particular 4.0.
An update has been submitted to Apple to address this issue. We expect it to be release in about a week.
Symptom, when inserting a signature to a reply email on the iPad, the Apple Mail application opens a brand new email instead of inserting into the existing email.
Unfortunately, we have no control over the difference in behavior on the iPhone and the iPad, since this is how the Apple Mail app responds on each platform.
We have put in a bug request to Apple and hope to hear a positive response to the problem.
We are also investigating other ways to workaround the issue if they decide not to fix the bug.
Recently Facebook changed the way anyone accessing public pages on Facebook via their iPhone. Anyone trying to access a public profile page with a claimed name is prompted with a login page. Apparently, they require you to login before accessing these pages. However, while the url they create suggests that they take you to the page you requested after logging in, they do not do so.