To remove any hotlink from any of the Signature apps, tap on the hotlink to edit. On the Edit Hotlink page, tap of the icon representing the hotlink, e.g. Facebook etc. You will have a list of hotlink types to choose from. Choose 'none' (the icon with a question mark). When you exit the edit page, the icon will be removed.
Note: in the next release, we will put a dedicated button to remove the hotlink.
We found our first bug!
If you upgrade to premium, there should be an Edit and + button at the top of the signature list to allow you to edit/delete a signature or add a new one. These buttons are missing after the upgrade.
To restore the buttons, close the app and restart it and the buttons should reappear.
Recently it came to notice via one of our users that if you use an app like iBooks to send an attachment and then paste the signature, the recipient was not able to see the attachment when the email arrives in their email client. And if you can see the attachment, tapping on the attachment doesn't allow you to save it to iBooks but save as image.
We have confirmed that this is generic issue with IOS 5.1.1 and not specific to Signature. Attachments showed as images. Here's what we have managed to figure out.
UPDATE: 5 April 2012 - there is a update in the Appstore with the bug fix and is available for download
We have verified that there is a bug in the latest release of Signature Pro that prevents a user from launching Apple Mail within the app.
A fix has been submitted to Apple for approval.
Apologies to all our users for the inconvenience.
UPDATE: 18 January 2012 - Issue has been resolved. There are no longer any problems uploading images.
17 January 2012,
The server we were using to allow users to upload photos has suffered a severe hardware issue. The ISP has spent the whole day installing new hardware and restoring the software from backups.
Note: this situation does not affect any images that were previously uploaded. They are not served from this server. This only affect users who are trying to upload new images.
We believe the restore process will probably be finished early morning 18 January 2012.
Symptom, when inserting a signature to a reply email on the iPad, the Apple Mail application opens a brand new email instead of inserting into the existing email.
Unfortunately, we have no control over the difference in behavior on the iPhone and the iPad, since this is how the Apple Mail app responds on each platform.
We have put in a bug request to Apple and hope to hear a positive response to the problem.
We are also investigating other ways to workaround the issue if they decide not to fix the bug.
Both Email Signature and Email Signature Pro has updated hotlinks to support
Gmail, Skype, WordPress, Digg, Tumblr and Email.
Email Signature is the best signature application available for the Apple iPhone / iPod Touch. A must-have for all business professionals.
We've had several requests asking if we could allow users to change the formatting for each line in each text field instead of the whole field. We've resisted doing that in the past because we thought it would complicate the user interface and making it difficult for users to configure their signatures.
If you're a savvy user, there is a way to do this although it definitely isn't a point-and-click solution.
Symptom, you create a signature and when you insert it into your email, you get a null character. Chances are in your signature you used a % sign. The percent sign is a special character to insert other special characters like space. e.g. %20 means space or %2A means *. So when you add a % sign on it's own, the Mail app doesn't know what to do with it and does something horrible like insert (null) in your email.
To add a percent sign in your signature you should put %25 which means add a percent sign.
Wikipedia has an excellent article on percent-encoding.